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Four Years of Design-Led Growth for Fathom London

By |September 5th, 2016|Categories: User Experience|

Algomi’s Honeycomb demonstrates the impact experience design can have on Fintech London (5th Sept.) - Fathom London, a user experience design agency for Fintech and Capital Markets, and Algomi, the network company providing information-matching solutions for the optimization of fixed income liquidity, have seen market leading growth, in customers, revenue and value in their first

3 Tips on How to Design for Habits in Fintech Applications

By |January 28th, 2016|Categories: Financial Management, User Experience|Tags: , , , , |

It's not just the habit of saving. It's the habits surrounding savings. I'd like to work on that combination. In 2002, I opened an account with a futuristic, Internet-only bank launched by Zurich. "Only for people comfortable with using the Internet," warned The Guardian newspaper. It was an easy sell. An in-credit interest rate guaranteed to be 0.5% below the Bank of England base rate, ‘for life’ - quite a deal back at the beginning

The UX Trends Impacting the Financial Technology Industry

By |January 12th, 2016|Categories: User Experience|Tags: , , , , , |

Financial technology couldn’t boom at a better time – the world has moved to mobile and consumers, even enterprise clients, are strictly relying on mobile-only Fintech applications without hesitation, as these apps are allowing for, literally, on-hand information and immediate transactions. However, since Fintech companies have a rather targeted audience with an unflinching focus, eye

3 Fintech Advantages for User Experience Pros in 2016

By |January 11th, 2016|Categories: Payments and Transfers, User Experience|Tags: , , , , |

I’m amazed. And I’ll tell you why. Just a couple of days ago, I was sitting in a coffee shop with some friends, and I happened to log into my mobile banking application to check if all was swell before pay-day. On the way, I quickly opened up Billguard to check out my spending habits

9 Rules to Finding Your UX Professional in the Fintech Industry

By |December 21st, 2015|Categories: User Experience|Tags: , , , , , |

Finding a true UX professional is never an easy task; but, when it comes to finding a UX professional for a fintech project, the bar is raised even higher. There are no two Fintech businesses alike and there’s a minimum of business understanding required to even bring a UX professional onboard of which without it,

35 “One-Liner” UX Tips from Real User Experience Professionals

By |December 16th, 2015|Categories: Tips & Tricks, User Experience|Tags: , , , , , , |

A while ago, I began a discussion thread on LinkedIn, asking one simple questions: “If you could give a fellow UX designer one UX tip, in one sentence, what would it be?” Share the love, right? Well, the love was certainly shared. I was pleasantly surprised to see the active engagement in the discussion. Yet,

An Interview with Jeff Gothelf on Lean UX and Fintech

By |January 20th, 2015|Categories: Expert UX Interviews, User Experience|Tags: , , , , , |

I’ve been following leading user experience professionals & digital strategists for years now. Jared Spool, Tomer Sharon, Aarron Walter, & Paul Boag are among the top on my “hit list” to get for an interview here on UX Crunch. But, I finally managed to get the guy behind Lean UX – Jeff Gothelf – to

5 User Stories on How to Successfully Adopt Agile UX into Fintech

By |January 14th, 2015|Categories: User Experience|Tags: , , , , |

It wasn’t too long ago that we’ve seen technology companies developing their products using the waterfall method, particularly the leading players in the financial industry. The use of waterfall was largely due to the threat of changes in high regulated operations, the tendency not to leave their comfort zone, and the corporate politics factor. ‘Don’t

Millennials: How to Build a User Experience for Gen Y

By |December 30th, 2014|Categories: Payments and Transfers, User Experience|Tags: , , , , , |

It’s a funny (and not funny) story because just the other day, I got my credit card paper statement in the mail of all my charges from the previous month - not funny because that hefty number at the bottom of the statement was painful to swallow; funny because, well, who looks at these paper

10 Mobile UX Design Best Practices for Payments Technology

By |December 24th, 2014|Categories: Payments and Transfers, User Experience|Tags: , , , , |

Moving money around from one place to another is a focal point when it comes to the global financial technology/Fintech scene today. With the rising popularity of fintech technologies, among the main four segments – personal finance, lending, bitcoin, and payment technologies – the latter has received premium spotlight. In fact, 7/10 largest financial technology