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Thinking Beyond Digital Touch Points: Designing Customer Experiences for Banking Systems

By |August 24th, 2016|Categories: Customer Experience|Tags: , , , , , |

An Interview with Jin Kang, VP, Experience Design at OCBC Bank A few years ago, I read a tweet of Jin Kang’s that changed my life. My working life, that is. She tweeted about bank sites and apps needing to be beautiful. Until just a few years ago, we didn’t hear too much talk about banks building beautiful websites or mobile apps.

Will the Financial Services Industry Make Waves in North America?

By |October 28th, 2014|Categories: Fintech News|Tags: , , , , |

Fintech is currently enjoying huge popularity in the Europe, specifically London. This is because it’s a home to numerous companies in teh financial services industry and also harbors European and global headquarters for many banks. These institutions have developed many talented people – especially skilled and wealthy developers – to have an interest in investing

The Rise of Fintech Startups: Taking Advantage of the Fintech Boom

By |October 27th, 2014|Categories: Fintech News, Retail Banking|Tags: , , , , |

The recent global recession and global financial crisis alerted much of the world’s economy and encouraged innovation in most sectors within many industries. However, one area that lacked innovation was the one sector that sparked the global financial crisis in the first place – the banking sector. Many expected a turn of events in the