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Putting UX First in Fintech for User Adoption

By |February 4th, 2016|Categories: Payments and Transfers|Tags: , , , , |

As the Fintech space becomes more saturated and competitive, companies are turning to the newest and most innovative ways to stand out from the crowd. For the next generation of Fintech companies, putting user experience (UX) first is proving to be critical towards promoting user adoption. Traditionally, UX has been treated as an afterthought, with

3 Tips on How to Design for Habits in Fintech Applications

By |January 28th, 2016|Categories: Financial Management, User Experience|Tags: , , , , |

It's not just the habit of saving. It's the habits surrounding savings. I'd like to work on that combination. In 2002, I opened an account with a futuristic, Internet-only bank launched by Zurich. "Only for people comfortable with using the Internet," warned The Guardian newspaper. It was an easy sell. An in-credit interest rate guaranteed to be 0.5% below the Bank of England base rate, ‘for life’ - quite a deal back at the beginning

Nudge Theory: Let’s Kill Spending and Start Saving

By |January 26th, 2016|Categories: Financial Management|Tags: , , , , |

This just in - MasterCard is set to transform payments tech worldwide. Well...Woo. Hoo. You'd think I'd be more excited over this news. But, sadly, I'm not. While I appreciate the headline, to me, it seems a bit vague and old news. If you're aligned with the Fintech news and trends, you already heard that

From Design Thinking to Design-Driven Culture: Reflection of Two Years at Visa

By |January 19th, 2016|Categories: Design, Payments and Transfers|Tags: , , , , |

December 30th - I didn't think too much about the implication or the impact of start date in any company until last December as I quietly celebrated my two years at Visa. For one, starting a new job in December consciously motivated me to spend more time refreshing and recharging myself (thanks to less than

Baby Boomers: Adoption of Fintech Among the Hesitant

By |January 18th, 2016|Categories: Retail Banking, Usability|Tags: , , , , |

The world is not Silicon Valley...or Gen Y or even X. Surprised? Wondering what the hell I’m talking about? Good. I read about cashless and cardless payment methods. I read about the growth of apps and the need to be well placed in app stores (or else you might as well quit the software game and

3 Fintech Advantages for User Experience Pros in 2016

By |January 11th, 2016|Categories: Payments and Transfers, User Experience|Tags: , , , , |

I’m amazed. And I’ll tell you why. Just a couple of days ago, I was sitting in a coffee shop with some friends, and I happened to log into my mobile banking application to check if all was swell before pay-day. On the way, I quickly opened up Billguard to check out my spending habits

Millennials: How to Build a User Experience for Gen Y

By |December 30th, 2014|Categories: Payments and Transfers, User Experience|Tags: , , , , , |

It’s a funny (and not funny) story because just the other day, I got my credit card paper statement in the mail of all my charges from the previous month - not funny because that hefty number at the bottom of the statement was painful to swallow; funny because, well, who looks at these paper

10 Mobile UX Design Best Practices for Payments Technology

By |December 24th, 2014|Categories: Payments and Transfers, User Experience|Tags: , , , , |

Moving money around from one place to another is a focal point when it comes to the global financial technology/Fintech scene today. With the rising popularity of fintech technologies, among the main four segments – personal finance, lending, bitcoin, and payment technologies – the latter has received premium spotlight. In fact, 7/10 largest financial technology

5 Top Tech Articles This Week About Payments Technology and Its Future

By |December 19th, 2014|Categories: Payments and Transfers, User Experience|Tags: , , , , , , |

Consumers have waited anxiously for quite some time for the introduction of mobile payments that will disrupt the tech world and make a lasting impact on their daily lives. Well, the long wait has been beneficial after all. As of 2012, the worldwide mobile payment volume in 2012 was 163.1 billion US dollars and is expected