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The UX Trends Impacting the Financial Technology Industry

By |January 12th, 2016|Categories: User Experience|Tags: , , , , , |

Financial technology couldn’t boom at a better time – the world has moved to mobile and consumers, even enterprise clients, are strictly relying on mobile-only Fintech applications without hesitation, as these apps are allowing for, literally, on-hand information and immediate transactions. However, since Fintech companies have a rather targeted audience with an unflinching focus, eye

The Culprit of Poor CX in Mobile Banking

By |January 6th, 2016|Categories: Customer Experience, Retail Banking|Tags: , , , , |

As much as mobile banking has been the hype in 2015, the banking industry is experiencing a bit of a hiccup when it comes to mobile banking satisfaction and CX. Since 2012, mobile banking satisfaction has steadily increased. Enter – 2015. Mobile satisfaction rates have dropped. Image Source According to Jenna Cheng of Yodlee Interactive,

35 “One-Liner” UX Tips from Real User Experience Professionals

By |December 16th, 2015|Categories: Tips & Tricks, User Experience|Tags: , , , , , , |

A while ago, I began a discussion thread on LinkedIn, asking one simple questions: “If you could give a fellow UX designer one UX tip, in one sentence, what would it be?” Share the love, right? Well, the love was certainly shared. I was pleasantly surprised to see the active engagement in the discussion. Yet,

10 Mobile UX Design Best Practices for Payments Technology

By |December 24th, 2014|Categories: Payments and Transfers, User Experience|Tags: , , , , |

Moving money around from one place to another is a focal point when it comes to the global financial technology/Fintech scene today. With the rising popularity of fintech technologies, among the main four segments – personal finance, lending, bitcoin, and payment technologies – the latter has received premium spotlight. In fact, 7/10 largest financial technology

Will the Financial Services Industry Make Waves in North America?

By |October 28th, 2014|Categories: Fintech News|Tags: , , , , |

Fintech is currently enjoying huge popularity in the Europe, specifically London. This is because it’s a home to numerous companies in teh financial services industry and also harbors European and global headquarters for many banks. These institutions have developed many talented people – especially skilled and wealthy developers – to have an interest in investing

The Rise of Fintech Startups: Taking Advantage of the Fintech Boom

By |October 27th, 2014|Categories: Fintech News, Retail Banking|Tags: , , , , |

The recent global recession and global financial crisis alerted much of the world’s economy and encouraged innovation in most sectors within many industries. However, one area that lacked innovation was the one sector that sparked the global financial crisis in the first place – the banking sector. Many expected a turn of events in the

Support For Fintech Startups Is Sky-HIgh

By |October 24th, 2014|Categories: Fintech News|Tags: , , , , |

The increasing numbers of applications for the AWI Ventures’ Fintech accelerator program are a clear testament to the value of the innovation in the financial service sector, the firm believes. “The number of applications from start-ups that are looking to be part of AWI Ventures’ second fintech accelerator program have grown by 50%, since the