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An Interview with Jeff Gothelf on Lean UX and Fintech

By |January 20th, 2015|Categories: Expert UX Interviews, User Experience|Tags: , , , , , |

I’ve been following leading user experience professionals & digital strategists for years now. Jared Spool, Tomer Sharon, Aarron Walter, & Paul Boag are among the top on my “hit list” to get for an interview here on UX Crunch. But, I finally managed to get the guy behind Lean UX – Jeff Gothelf – to

5 User Stories on How to Successfully Adopt Agile UX into Fintech

By |January 14th, 2015|Categories: User Experience|Tags: , , , , |

It wasn’t too long ago that we’ve seen technology companies developing their products using the waterfall method, particularly the leading players in the financial industry. The use of waterfall was largely due to the threat of changes in high regulated operations, the tendency not to leave their comfort zone, and the corporate politics factor. ‘Don’t

Currency Exchange Startup Is Disrupting Global Money Transfers

By |January 8th, 2015|Categories: Payments and Transfers|Tags: , , , , |

Living abroad and dealing with finances, whether it be a simple currency transfer from my U.S. account or a wire transfer from a client’s account to mine, can be a bit of a hassle. Those irritating fees and cuts banks and services take – I mean, what’s up with that? You’d imagine that with the

Millennials: How to Build a User Experience for Gen Y

By |December 30th, 2014|Categories: Payments and Transfers, User Experience|Tags: , , , , , |

It’s a funny (and not funny) story because just the other day, I got my credit card paper statement in the mail of all my charges from the previous month - not funny because that hefty number at the bottom of the statement was painful to swallow; funny because, well, who looks at these paper

5 Trending User Experience News Articles Leading Into 2015

By |December 28th, 2014|Categories: Top UX Articles|Tags: , , , , |

It was not too long ago that I’ve done my research trying to identify the importance of user experience in businesses, particularly having stakeholders accepting UX within strategy, whether it’s connected to marketing, product, sales or customer service. Now, only a few years later, it’s obvious that user experience is an invaluable asset for product

10 Mobile UX Design Best Practices for Payments Technology

By |December 24th, 2014|Categories: Payments and Transfers, User Experience|Tags: , , , , |

Moving money around from one place to another is a focal point when it comes to the global financial technology/Fintech scene today. With the rising popularity of fintech technologies, among the main four segments – personal finance, lending, bitcoin, and payment technologies – the latter has received premium spotlight. In fact, 7/10 largest financial technology

5 Top Tech Articles This Week About Payments Technology and Its Future

By |December 19th, 2014|Categories: Payments and Transfers, User Experience|Tags: , , , , , , |

Consumers have waited anxiously for quite some time for the introduction of mobile payments that will disrupt the tech world and make a lasting impact on their daily lives. Well, the long wait has been beneficial after all. As of 2012, the worldwide mobile payment volume in 2012 was 163.1 billion US dollars and is expected

11 User Experience Design Principles for the Fintech Industry

By |December 9th, 2014|Categories: User Experience|Tags: , , , , |

The internet has fathered numerous sophisticated innovations over the years: Amazon for the book industry, Netflix in the entertainment industry, Coursera.org for education, among others. Now, the internet and the financial industry have merged to create Fintech. The financial industry has taken a turn for the ‘better’ with the introduction of some revolutionary fintech products.

The Rise of Fintech Startups: Taking Advantage of the Fintech Boom

By |October 27th, 2014|Categories: Fintech News, Retail Banking|Tags: , , , , |

The recent global recession and global financial crisis alerted much of the world’s economy and encouraged innovation in most sectors within many industries. However, one area that lacked innovation was the one sector that sparked the global financial crisis in the first place – the banking sector. Many expected a turn of events in the

What Does Acquisition Mean for UX Consultants?

By |October 22nd, 2014|Categories: Fintech News, User Experience|Tags: , , , , |

Kuddos to Adaptive Path. Truth be told, Adaptive Path took a big risk introducing their new venture in the market back in 2001. They were trying to sell their new service calling themselves ‘user experience consultants’, a service that nobody had ever heard of at the time and even when explained, it still came off